FAQs
General Questions
What types of objects can the system detect?
What types of objects can the system detect?
Park Mate parking sensors can accurately detect both stationary and moving objects, including kerbs, garage walls, posts, vehicles, children, toys, and pets behind your vehicle when reversing.
When an object is detected, the audio buzzer and/or LED display indicates the distance to the obstacle, warning the driver of potential hazards. The system activates automatically when reverse gear is selected.
Will the system drain my vehicle’s battery?
Will the system drain my vehicle’s battery?
No. The sensors only operate when the vehicle is in reverse and consume minimal power.
Do the kits come with a warranty?
Do the kits come with a warranty?
Yes. All Park Mate kits are supplied with a 2-year warranty for peace of mind.
What colours are the sensors available in?
What colours are the sensors available in?
Our sensors are available in 20 standard colours from our colour chart.
For a perfect factory-style finish, we offer an in-house colour-matching service, where sensor heads are professionally sprayed to match your vehicle (£24.99 extra).
Fitting
How easy are Park Mate kits to fit?
How easy are Park Mate kits to fit?
Park Mate reverse sensor kits are pre-wired and plug-and-play, making installation straightforward. The control box requires just two connections to the vehicle wiring: the reverse light positive and an earth. Typical fitting time is 1–2 hours.
All kits include full fitting instructions and a free cutting tool for installing the sensor heads into the bumper.
Our camera kits connect in the same way to the reverse light and use a plug-and-play lead to connect to the monitor. Installation time is approximately 1.5–2 hours. Camera kits also include all required cables, full instructions, and a free cutting tool.
How do I fit the kits?
How do I fit the kits?
Please trial fit the kit by taping the sensors on to your bumper, prior to drilling any holes.
All kits will be sent with fitting instructions on the box.
Additionally, there are fitting guides at the bottom of our page.
Ordering
How can I place an order?
How can I place an order?
Orders can be placed securely through our website using PayPal (no PayPal account required), or by calling our sales team on 01493 718008, Monday to Friday, 9:00am – 5:30pm.
Delivery Information
Delivery Information
FREE delivery on orders over £100.00
Orders under £100.00: £3.95 delivery
Standard delivery time is 2–3 working days
Please allow 3–4 working days for orders using our colour-matching service
All prices include 20% VAT, and a VAT receipt will be supplied with your order.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned to us in a new, unused and re-saleable condition (including all packaging, tags, manuals and keys), within 30 days of purchase.
Unwanted items can be returned to the following address:
Vehicle Perfection Ltd
150 South Denes Road
Great Yarmouth
Norfolk
NR30 3PG
Please include a note to the parcel with your name, order number and contact number so we can process your refund or replacement.
Please note, the buyer is responsible for returns costs.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
